Carrier Performance Tracker
Compare performance metrics across major ocean carriers
Carriers
10
Metrics
6 Key
Historical Data
12 months
Overall Score
100 pts
Carrier Performance Tracker
Monitor and compare performance metrics of major ocean carriers worldwide. Make data-driven decisions for your supply chain with comprehensive analytics.
10
Carriers
6
Trade Lanes
84.2%
Avg Score
24.3M
Total TEU
Avg Schedule Reliability
75.7%
Avg On-Time Performance
79.3%
Avg Booking Acceptance
89.3%
Avg Doc Accuracy
94.9%
Industry Average
84.2/100
Maersk Line
Est. 1904
/ 100
78.5%
82.3%
91.2%
96.8%
1.2%
87.6%
Hapag-Lloyd
Global
ONE
Global
Maersk Line
Global
Stay Updated
Performance data is updated monthly with the latest carrier metrics.
Schedule reliability measures the percentage of voyages arriving within 24 hours of the scheduled arrival time. It's a critical indicator of carrier performance and directly impacts supply chain planning.
Industry benchmark: The global average schedule reliability hovers around 70-75%, with top performers consistently achieving 80%+.
Tip: For time-sensitive cargo, prioritize carriers with 80%+ schedule reliability.
On-time performance tracks vessel punctuality for both departures and arrivals. This metric reflects operational efficiency and port turnaround capabilities.
Key factors: Port congestion, weather conditions, vessel maintenance, and crew availability all impact on-time performance.
Tip: Check both departure and arrival punctuality for complete visibility.
Booking acceptance rate measures the percentage of booking requests accepted without rollover or rejection. Higher rates indicate better capacity availability.
Why it matters: Low acceptance rates may lead to cargo delays, rollovers, and the need for alternative routing.
Tip: Book 2-3 weeks in advance to improve acceptance rates during peak seasons.
Documentation accuracy measures the correctness of shipping documents including bills of lading, manifests, and customs paperwork. Errors can lead to customs delays, additional costs, and compliance issues.
- Reduces customs clearance delays
- Minimizes demurrage and detention risks
- Ensures compliance with regulations
Claim ratio indicates the percentage of shipments with filed claims for damage, loss, or delays. Lower ratios suggest better cargo handling and service quality.
- Industry average: 1.5% - 2.0%
- Top performers: below 1.0%
- Higher ratios may indicate handling issues
Maersk Line
4.15M TEU
Global
MSC
4.80M TEU
Global
CMA CGM
3.40M TEU
Global
COSCO Shipping
2.90M TEU
Global
Hapag-Lloyd
2.10M TEU
Global
Evergreen
1.65M TEU
Asia-Pacific
ONE
1.60M TEU
Global
Yang Ming
720K TEU
Asia-Pacific
HMM
820K TEU
Asia-Pacific
ZIM
580K TEU
Global
- •Compare multiple carriers before booking time-sensitive cargo
- •Consider overall score over individual metrics
- •Check historical trends for seasonal patterns
- •Balance cost vs. reliability based on cargo urgency
- •Review claim ratios for high-value shipments
- •Monitor performance trends quarterly for contract negotiations
- ✗Choosing carriers based on price alone
- ✗Ignoring schedule reliability for time-critical cargo
- ✗Not checking trade lane-specific performance
- ✗Overlooking documentation accuracy for compliance
- ✗Failing to review carrier performance regularly
- ✗Not diversifying carrier portfolio